By the numbers
CLIENTS ACROSS MULTIPLE INDUSTRIES
0
+
MANAGED MONTHLY AD SPEND
€10
0
K+
GENERATED FOR CLIENTS PER MONTH
€
M
THE MOST TRANSPARENT DIGITAL AGENCY YOU'LL WORK WITH
CRM
Our CRM team boasts a distinctive blend of expertise encompassing CRM strategy, creative design, seamless technical delivery, change management, and data-driven customer analytics. This unique synergy positions us as the premier eCRM agency, ready to partner with you in your journey toward success.
CRM Strategy
Our expert team assists clients spanning various industries. We will help you to set precise objectives for every campaign and offer optimal strategies to accomplish them. Leveraging our extensive expertise in the art and science of CRM, we ensure successful deployment and execution
Customer Journey Planning
At Touchpoints, we specialize in crafting captivating communication sequences that guide each customer seamlessly from their current point to the desired actions our clients aim for. Utilizing our proven workshop methods, wireframing, flowcharting, and tailored illustrations, we ensure a journey that engages and motivates at every step
Campaign Management
We offer customizable solutions tailored to your needs. Whether you prefer to take control of your campaigns, opt for a hybrid team approach, or delegate everything to us, we’ve got you covered. Our team at Touchpoints specializes in delivering a blend of manual, triggered, and automated activities essential for crafting and executing effective CRM communications. Trust us to consistently deliver results, time after time.
Data Analytics & Insights
We specialize in transforming raw data into actionable insights. Our team meticulously reviews and analyzes the performance of your CRM campaigns, providing clear, easy-to-understand reports. By partnering with Touchpoints, you’ll achieve continuous improvement and reach your objectives with confidence.
FEATURED PPC CLIENTS
Our smart CRM strategies drive measurable results across multiple industries.
CRM Client Testimonials
" "I hired Touchpoints to help with the PPC for my company OnPoint Internet Marketing and their work is amazing, they does beyond expected. We have worked on many projects since 2019 "
Veronica De Borba OnPoint Marketing
"As the owner of Canine Principles,, I can confidently say that partnering with Touchpoints was one of the best decisions I've made for my business. Their expertise in digital marketing not only elevated our online presence but also skyrocketed our revenue. Thanks to their strategic approach and innovative campaigns, we experienced an astounding 500% growth in revenue within a short period of time. "
Sally Gutteridge Canine Principles
"As a PGA golf professional, I've always been passionate about sharing my expertise with fellow enthusiasts, but reaching a broader audience seemed like an insurmountable challenge. That's where our partnership with Touchpointscame in, and it's been nothing short of transformative. Their team's strategic guidance and innovative digital marketing solutions have catapulted my online courses to new heights"
Eric Kaplan AXYS Golf (PGA Professional)
"Thanks to their tailored approach and deep understanding of the industry, I've seen an incredible 350% increase in leads within just a few months. Their team's dedication and commitment to driving results have been nothing short of exceptional. I couldn't be happier with the outcome, and I highly recommend Touchpoints to any business"
Dr. Sanda Doman Miami Sports Chiropractic & Yoga Center
"I can't overstate the impact our partnership with Touchpoints has had on our business. Before engaging with their team, we struggled to generate leads and expand our customer base effectively. However, their expertise in digital marketing proved to be a game-changer. With their strategic guidance and implementation of targeted campaigns, we experienced a phenomenal 450% increase in leads within just a few months"
Paul Evans NorCal Containers
WHAT TO LOOK OUT FOR
5 Things to look out for when hiring a CRM agency
You have probably noticed by now that there are lots of digital marketing agencies out there. Varying in size, expertise, industry focus, and geographic reach, these agencies offer a wide range of services tailored to different needs. When choosing a digital marketing agency, it’s crucial to identify your specific needs. Once you’ve done that, there are seven essential factors to consider when selecting the perfect agency to propel your brand.
While many digital agencies may look established, some may be in the very early start-up stage with only a few accounts. Ask them how many they manage and also ask about their processes for managing an optimising accounts.
This is a common issue when it comes to client/agency relationships. At Touchpoints we are happy to share ad account and analytics access but not all agencies are open to doing so.
It is critical that you define what success is at the very early stage of the relationship. This may come in the form of cost per lead or return on ad spend for example. Ask your agency what other metrics they apply such as Marketing Efficiency Ratio (MER), profit on ad spend (POAS) etc..
Having the correct foundation in place is key to any new digital marketing strategy or campaign. Don’t be afraid to ask your agency what their plan is for the first 60 days
Although intentions are good and everyone wants a relationship built on trust and goodwill, it is imperative that a contract is put in place. Make sure it covers the number of meetings and reports you are entitled to, ownership of ad and analytics accounts and check the terms around terminating the contract and the notice period.
WE ARE PASSIONATEAGILEREADY
WE'RE READY TO TALK ARE YOU?
Reach out to our success team today and lets start something great together